R5,768.24 – R7,155.92 (Excl. VAT)
Built-up anger and uncontrolled stress can seriously damage any organisations performance. It not only causes health and social problems for individuals but can be a major cause of conflict. And ill managed conflict can add to stress. This results in dysfunctional teams, a lack of cohesion in tackling problems, a focus on personalities instead of issues, low morale, staff retention problems, accidents and other difficulties.
These are a drain on the organisations resources because symptoms such as burnout, alcoholism and aggression have a ripple effect. Todays high pressure work environment, constant change and competitiveness can aggravate the problem, which many people find hard to handle.
Learning outcomes
The course is suitable for anyone who has difficulty in dealing with anger and conflict.
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