The purpose of this skills programme is to provide a comprehensive set of skills to enable the effective planning, implementation and closure of a negotiation in an authentic (real) work situation. Negotiation issues range from substantive issues arising out of the industrial or work relationships like the negotiation of employment conditions to the negotiation of conditions within a business deal.
Learners who attend this programme will learn the following amongst many other things:
The programme is dedicated to those who find themselves in situations requiring some level of negotiation skills. It could include:
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