R6,752.53R10,095.00 (Excl. VAT)


  • Manage a diverse work force to add value
  • Build teams to achieve goals and objectives
  • Devise and apply strategies to establish and maintain workplace relationships
  • Interpret and manage conflicts within the workplace
  • Apply the principles and concepts of emotional intelligence to the management of self and others
  • Analyse leadership and related theories in a work context
  • Apply the principles of ethics to improve organisational culture
What you will learn in this course
  • Demonstrate knowledge and understanding (of the reality) of diversity in the workplace
  • Manage team members taking into account similarities and differences and deal with disagreements and conflicts arising it
  • Demonstrate knowledge and apply the theory of teams to team dynamics
  • Explain the process of building teams
  • Analyse the role of team leader in promoting team effectiveness
  • Evaluate the effectiveness of a team and propose ways to improve team effectiveness
  • Liaise and network with internal and external stakeholders
  • Devise and apply a strategy to establish constructive relationships with manager(s)
Who should attend?

This skills programme is intended for Managers or soon to be Managers of Supervisors, Foreman and Junior Managers.


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