Assertiveness

Course Code
AST0122
Price

R4,708.29R5,822.00 (Excl. VAT)

It can be intimidating when it comes to sharing your thoughts and ideas with your colleagues and higher ups, especially for those more on the introverted side. On the other hand you might be the one who everybody label as harsh or aggressive and you cant understand why!

 

The good news is that you dont need to change your personality in order to have your voice heard or for other people to understand and accept you. This short course provides learners with an understanding of and practice in the assertiveness skills required to enhance communication in the workplace and increase team synergy.

What you will learn in this course!

LEARNING OUTCOMES
Course Objectives
By the end of this course you will be able to:

  • Make requests assertively
  • Say no to unreasonable requests
  • Voice your opinion in a self-confident manner
  • Use your body language more appropriately
  • Adapt your approach when communicating with small or large groups

 

WORKSHOP OUTLINE
Module 1 : Introduction to Assertive Communication
Module 2 : Defining Assertiveness
Module 3 : Non-Verbal Communication
Module 4 : Assertiveness Techniques
Module 5 : Self Image
Module 6 : Developing Effective Relationships

Who should attend?

The course is suitable for anyone who needs to improve their communication skills, especially those appointed in positions of authority who may need additional interactive and assertiveness skills.

COURSE FEATURES
INFORMATION SHEET

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